English Communication Skills
Do you struggle to speak English correctly? This training is for all people in business who don’t speak English as a first language. This training focuses on communication skills, pronunciation, accent and voice. Faulty speech results in misunderstandings among customers and co-workers, time-consuming repetitions and mistaken messages.
Course Duration: 2 Days
Course Times: 08:30 - 16:30 daily
For course dates, please see the panel on the right or click here to go to our booking page.
Click on the icon below to download the PDF brochure and registration form. Alternatively, click here to have one e-mailed to you.
For all people in business who don’t speak English as a first language and who wish to improve their communication skills in the workplace.
At the training you will learn
- Correct pronunciation and techniques to neutralise your accent
- About common errors that 2nd language speakers make and how to correct them
- Which vowels and consonants 2nd language speakers have a problem with
- Ways in which body language can improve your communication
- How to modulate your voice, and articulate clearly for maximum impact
Voice
- Identifying elements of voice
- Articulation: clarity
- Modulation: linking words for smoother speech flow / intonation patterns, pitch and rhythm
Pronunciation
- Identifying why we ‘struggle’ to pronounce each other’s languages
- Common errors that 2nd language speakers make and how to avoid them
- Stress and rhythm – the ‘neutral’ vowel
- Accent neutralisation: problem vowels and consonants
Common grammar errors in spoken English
- Use of tense and the rule of Concord
Ways to improve your comprehension skills and vocabulary
Building your confidence
- Speaking in front of small and large groups
- Confidence and its effect on your audience
- Controlling your nerves and relaxing to ease anxiety
- Positive language and appropriate gestures/body language to use while speaking in front of others
Communicating and presenting a positive image
- Clarifying how you wish to portray yourself
Watching yourself in action
- Short presentation filmed
- Receive individual feedback
Tips and techniques for continued self-correction
What is included?
- Highly skilled presenter
- Comprehensive course pack
- Certificate of attendance
- 5 star training venue
- Lunch, tea and refreshments
- Parking
Take home tools
- A comprehensive learner guide packed with practical tips
- CD of resource material
- Post-course e-mail and telephonic support












